Welcome to the Online Technical Support Center!

Welcome to the Online Technical Support Center

The Online Technical Support Center features a unique Diagnostic Troubleshooting Guide to help you pinpoint precisely why your car won't start. It also features starter & alternator catalogs, installation guides and technical bulletins to help you get your car back on the road!

The Online Technical Support Center is a free service that requires all users to read and agree to the Terms of Use.


Our Terms of Use

Terms of Use. The Online Technical Support Center website (“Website”) was designed as a guide to help identify and remedy problems with your vehicle's starter, alternator, battery or electrical system. This website was created for informational purposes only. The following Terms of Use govern your use of the Website and the materials accessible on or from this site—including any emails or phone calls to or from the Company or its Technical Support Center. Please read these Terms of Use carefully before accessing any part of the Website. By acknowledging your acceptance of these Terms of Use, you acknowledge that a contract exists between you and the Company and that you are agreeing to be bound by these Terms of Use. If you do not agree with these Terms of Use, you will not be able to access the Website. Liability Statement. Motorcar Parts of America (“The Company”) shall in no way be liable for any special, indirect, or consequential damages or any damages whatsoever to any vehicle or persons resulting from use of this website. Because there is no way the Company can foresee every possible underhood configuration for every vehicle, please consult your owner's manual for technical information specific to your vehicle before beginning any work. Intellectual Property. The information on this Website, including without limitation all design, text, images, white papers, press releases and other information, is protected under United States and other copyright laws and is owned by the Company or used under license from the copyright owner. The information may not, except under written license, be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without prior written consent, except to the extent such use is authorized under the United States copyright laws. trademarks, logos, images and service marks used on this site are the property of the Company and may not be used without permission from the Company and then only with proper acknowledgment. Confidential Information. The Company discourages you from sending or posting to the Web site any information that you consider to be confidential or proprietary. Please note that if you do send or post any such information or material, the Company will assume that it is not confidential. By sending or posting any information or material, you grant the Company an unrestricted, irrevocable, worldwide, non-exclusive license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you agree that the Company is free to use any ideas, concepts, know-how or techniques that you send or post for any purpose, including to create derivative works therefrom. No Representations and Warranties. While the Company attempts to make sure that only accurate and up-to-date information is presented on this Website, the Company assumes no responsibility for, and makes no representations with respect to, the accuracy of the information presented here. The Company cannot guarantee or warrant that the content, files, or information available on or for downloading from this Website will be free from infection, viruses, worms, Trojan horses or other codes that manifest contaminating or destructive properties. Therefore, all materials and information are presented "AS IS" and you understand and agree that any content, files, or information downloaded or otherwise obtained through the use of this Website is at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download or use of such content, files, or information. THE COMPANY EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPRESS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RELATING TO SUCH MATERIAL. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY CLAIM, LOSS, INJURY, OR DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES, HOWEVER CAUSED AND ON ANY THEORY RESULTING FROM THE USE OF OR INABILITY TO USE, OR RELIANCE ON, THE WEBSITE OR THE INFORMATION PRESENTED THEREON OR DOWNLOADED THEREFROM, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS OR REVENUES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Privacy. The Company recognizes and respects the privacy of users of this Web site. When you choose to provide us with information about yourself, the Company will act in a responsible manner. The Company may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety or property of the Company or others and (b) conform to legal or regulatory requirements. Without your express approval, however, the Company will not trade, sell or rent your personal information but may collect and/or provide aggregate statistics about its Web site and users to other parties. The Company has no intention of collecting data from individuals under 13 years of age. When you view certain parts of the Web site, information may be stored on your computer. This information will be in the form of a "Cookie" or similar file and will permit tailoring of the Web site to better match your interests and/or preferences. This site, however, contains links to other Web sites and the Company does not control the privacy policies of those sites. See Linking. This privacy statement only applies to information collected and maintained by the Company. Linking By the Company. As a convenience, this Web site contains links to other sites that are not controlled by, or affiliated or associated with, the Company. Accordingly, the Company does not make any representations concerning the privacy practices or terms of use of such sites, nor does the Company control or guarantee the accuracy, integrity or quality of the data, text, software, music, sound, photographs, graphics, videos, messages or materials available on such sites. The inclusion or exclusion of a site does not imply endorsement by the Company of the site, the site's provider or the information on the site. Linking and Framing Prohibited. You agree not to establish a link between any other web site and this Web site, or permit anyone else to establish such a link, either to the home page or to any other page herein. You agree not to frame any page or portion of this Web site. The creation and/or the facilitation of the creation of links and/or frames to this Web site is expressly prohibited and will be grounds for termination of your access to this Web site. Governing Law. The internal laws of the State of California, without reference to any choice of law provisions, shall govern any claims relating to this Web site or to the materials on it. the Company may revise these Terms of Use at any time. Revisions will be posted on this "Terms of Use" page and users are responsible for reviewing this page from time to time to ensure compliance. Use of this Web site after revisions have been posted will signify your consent to and agreement to be bound by the revised Terms of Use. You may terminate this Agreement at any time by refraining from using the Company Web site. 2004 Motorcar Parts of America, Inc. All Rights Reserved.

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